Shipping & Delivery Information
Doorplace USA ships porch swings and custom doors nationwide. Every order is carefully packaged, protected, and delivered with full tracking from our shop in Texas to your home — no matter which state you’re in.
How We Ship Your Order
Depending on the size of your order and your location, we use:
- Freight Shipping — used for porch swings and oversized items.
- Ground Shipping — used for hardware or smaller accessories.
- Local Delivery — available for customers near the Dallas–Fort Worth area.
Shipping Cost
$200 Flat Rate — Doorplace USA covers the rest of the freight cost.
Local DFW delivery is available at standard local delivery rates.
How Your Swing Is Packaged
- Thick edge-protective foam on all corners.
- Plastic wrap moisture protection.
- Multiple layers of padding.
- Secured inside a heavy-duty freight box or crate.
Delivery Timeline
Most swings ship within:
- Production Time: Typically 2 weeks depending on volume.
- Transit Time: 2–7 business days depending on your location.
You will receive shipping updates and tracking information as soon as your order leaves our shop.
Damage Protection
Every order is insured. If freight damage occurs, contact us immediately with photos and we will assist you with the freight carrier and replacements if required.
If you have questions about shipping, delivery times, or costs, text us anytime and we’ll respond quickly.
Call or text: 1-844-377-5872